Terms

Ordering Information

  • All the prices listed on our site are in Canadian Dollars. If you would like your total converted to USD please let us know.
  • Select the item(s) you are interested in ordering and add them to the shopping cart.

Accepted Payment Methods

  • US Customers – we accept PAYPAL, CREDIT CARDS (through Paypal), or INTERNATIONAL Money Orders
  • Canadian Customers – we accept PAYPAL, CREDIT CARDS (through Paypal), or Money Orders ( Canadian Orders are subject to GST/PST)
  • International Customers – we accept PAYPAL ONLY and CREDIT CARDS (through Paypal)

Shipping

  • We ship our orders through Canada Post
  • International shipments may be subject to import duties or taxes (please check with your country’s customs for more information) Duties and taxes are the responsibility of the purchaser.

Returns and Exchanges

  • We offer exchanges or refunds on any wood that isn’t satisfactory.
  • Contact us right away if there’s a problem and we’ll make it right for you.
  • We accept returns as long as the wood has not been cut or altered in any way. Don’t send back wood which has been cut, sliced, or otherwise worked on.
  • We’ll either give you a refund less the shipping cost or we’ll replace your item. Return shipping is at your expense.  We’ll pay for the shipping back to you if it’s an exchange.
  • Wood returns must be postmarked for return within 15 days of receipt and properly packaged.